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Communication has always been a key word at the laboratory. When we decided several years ago to custom make our own shade-taking systems, alongside our chair-side demonstration models, it became very apparent that communication was key to success, both in the surgery and the laboratory.
We further enhanced the communication theme by asking our clients to design their own prescription dockets.
When new products are being evaluated, or brought into the lab, our open evenings always attract a good turnout of surgeons, clients (current or prospective) or just interested parties.
Any clients wishing to offer their patients the very best in aesthetic excellence may send them to the laboratory for a free and complimentary consultation and shade-take. This service has proved very popular, due to the patients’ awareness of care and service offered to them in the construction and supply of their ‘bespoke’ restoration.